Privacy Policy
Effective Date: May 19, 2026
Sunshine Life & Health Advisors, LLC dba Madrinas Insurance (“Madrinas Insurance,” “Sunshine,” “Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit forms, request information, communicate with our agents, or use our services.
By using our website or services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect personal information directly from you, automatically through your use of our website, or from third-party partners and service providers.
Information You Provide This may include:
- Full name
- Phone number
- Email address
- Mailing address
- Date of birth
- Insurance-related information
- Household information
- Income information
- Health-related information where permitted by law
- Communication preferences
- Any information submitted through forms, chats, or customer service interactions
Information Collected Automatically
When you use our website or digital platforms, we may automatically collect:
- IP address
- Browser type
- Device information
- Operating system
- Website activity and interactions
- Referral URLs
- Cookies and tracking technologies
- Advertising and analytics data
Information from Third Parties We may receive information from:
- Insurance carriers
- Marketing partners
- Lead vendors
- Government marketplaces where permitted
- Social media platforms
- Analytics and advertising providers
2. How We Use Your Information
We may use your information to:- Provide insurance quotes and plan options
- Evaluate eligibility for coverage
- Assist with enrollments and applications
- Communicate regarding products and services
- Send appointment reminders and updates
- Respond to inquiries and customer support requests
- Improve website performance and user experience
- Conduct analytics and marketing campaigns
- Comply with legal, regulatory, and licensing requirements
- Prevent fraud or unauthorized activity
3. Consent to Communications
By providing your contact information, you consent to receive communications from Sunshine Life & Health Advisors, LLC dba Madrinas Insurance and its representatives, including via:
- Phone calls
- Text messages (SMS/MMS)
- Emails
- Automated or prerecorded messages
- Artificial intelligence-assisted communications
These communications may relate to:
- Insurance products
- Appointment reminders
- Enrollment assistance
- Marketing promotions
- Recruiting opportunities
- Customer support
Consent is not required as a condition of purchase. You may opt out at any time by:
- Replying STOP to text messages
- Clicking the unsubscribe link in emails
- Contacting us directly
Message and data rates may apply.
4. Cookies & Tracking Technologies
We use cookies, pixels, analytics tools, and similar technologies to:
- Improve website functionality
- Understand user behavior
- Personalize content and advertising
- Measure campaign performance
- Retarget advertisements
Third-party platforms we may use include:
- Google Analytics
- Meta/Facebook Pixel
- Google Ads
- TikTok Pixel
- CRM and automation systems
- Email marketing platforms
You may disable cookies through your browser settings; however, some features of the website may not function properly.
5. Sharing of Information
We may share your information with:
- Licensed insurance agents
- Insurance carriers and partners
- Service providers and vendors
- Marketing and technology platforms
- Government agencies when required by law
- Compliance, legal, or regulatory authorities
We do not sell your personal information for monetary compensation.
We may share information as necessary to provide services, process enrollments, comply with laws, or operate our business.
6. Health Information & HIPAA
Where applicable, we handle protected health information (“PHI”) in accordance with the Health Insurance Portability and Accountability Act (“HIPAA”) and applicable privacy laws.
Health-related information submitted through our services will only be used for lawful insurance and related purposes.
7. Data Security
We use commercially reasonable administrative, technical, and physical safeguards designed to protect your information.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure. By using our services, you acknowledge and accept these risks.
8. Data Retention
We retain personal information for as long as necessary to:
- Provide services
- Maintain business records
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
Retention periods may vary depending on applicable laws and regulatory requirements.
9. Your Privacy Rights
Depending on your state of residence, you may have rights regarding your personal information, including the right to:
- Access personal information we maintain about you
- Request correction of inaccurate information
- Request deletion where permitted by law
- Opt out of certain marketing communications
- Request information about data-sharing practices
To exercise privacy rights, contact us using the information below.
10. Third-Party Websites
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.
11. Children’s Privacy
Our services are not directed toward children under the age of 13, and we do not knowingly collect personal information from children without appropriate consent.
12. Recruiting & Agent Communications
If you submit information related to agent recruiting, contracting, onboarding, webinars, or business opportunities, we may use your information to:
- Contact you regarding agent opportunities
- Provide training or webinar information
- Send recruiting communications
- Evaluate licensing or contracting eligibility
- Share relevant business updates
13. Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time.
Any updates become effective upon posting to our website. Continued use of our services after updates constitutes acceptance of the revised policy.
14. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact: Sunshine Life & Health Advisors, LLC dba Madrinas Insurance
Miami, Florida, USA Phone: 305-602-0436
Email: patricia.b@sunshinelifehealth.com Website: www.sunshinelifehealth.com
